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Case Study ShanthiTech April 12, 2026 • 12 min read

How We Replaced Jira, Confluence & TestRail — All at Once.

We were paying over $4,200/year for three tools that barely talked to each other. Here's the exact cost breakdown, the migration steps, and what our team thinks one month later.

My name is Chandran, CEO of ShanthiTech. We're a 12-person product team building a B2B SaaS platform. Like most teams our size, we inherited a "standard" stack: Jira for tracking, Confluence for docs, TestRail for QA. And like most teams our size, we were quietly drowning in context-switching, duplicate updates, and a monthly bill that felt disproportionate to what we actually got.

This is the full story of how we switched to Klority — including the exact dollar numbers, the migration timeline, and a raw before/after comparison of our day-to-day workflow.

The Real Cost: What We Were Actually Paying

Before any migration talk, I ran a proper audit of our annual tooling bill. Here's what it looked like for our 12-person team:

Tool What it replaced Per User/Mo Annual (12 users)
Jira Standard Project & Issue Tracking $8.15 $1,174
Confluence Standard Documentation & Wiki $5.75 $828
TestRail Cloud QA & Test Case Management $36.00 $1,728 (4 QA users)
Total Old Stack $3,730 / yr
Klority Team All three — unified $2.00 $288 / yr

That's $3,442 saved every year — roughly 92% cost reduction for us — just by consolidating. And this doesn't count the Jira automation add-ons or the occasional TestRail professional services invoice we'd receive when we needed help with exports.

Phase 1: The Audit — What Were We Actually Using?

Before moving anything, we spent one day documenting exactly what we used each tool for. The results were humbling:

  • Jira: Kanban boards, sprint planning, and bug tracking. We never touched the 40+ advanced workflow configurations inherited from a previous consultant. Two people knew what "ScriptRunner" was. Nobody used it.
  • Confluence: RFCs for active features and our API reference. At least 60% of pages were stale notes and meeting minutes from 18+ months ago, orphaned and unsearchable.
  • TestRail: We stored test cases and ran manual test cycles. The "Jira integration" required a webhook setup that broke every time either tool updated. Our QA lead had a sticky note on her monitor: "Check if TestRail synced."

How Klority Replaces Each Tool, Specifically

This was the question we asked before committing to the switch. Here's the direct mapping that convinced us:

🟦 Jira → Klority Project Management

Klority's project workspace covers everything we actually used in Jira: Kanban boards, sprint backlogs, custom issue types, labels, priorities, and assignees. The UI is significantly faster — no more waiting 3 seconds for a board to re-render after dragging a card. The importer read our Jira CSV export and preserved custom fields, story points, and sprint assignments with zero manual cleanup.

📖 Confluence → Klority Wiki

Klority's Wiki is built for engineering teams first. It supports Markdown natively, has code blocks with syntax highlighting, and — critically — you can link a Wiki page directly to a task. When a developer is on a ticket, the relevant spec or RFC is one click away in the sidebar. No new tab, no login prompt, no "which version is this?" confusion.

🧪 TestRail → Klority QA & Test Management

This was the biggest change, and the biggest improvement. In Klority, test suites, test cases, and test runs live in the same workspace as your development tasks. When a QA engineer marks a test case as "Failed," they can create a defect task directly from that test result — linked, labelled, and assigned — in one click. No API, no webhook, no "is this synced?" sticky note required.

Workflow Comparison: Before vs. After

Here's how a typical bug-fix cycle looked at ShanthiTech before and after the switch:

Step Before (3 Tools) After (Klority)
QA finds a bug Logs failure in TestRail, manually creates Jira ticket, adds link between them, prays webhook fires Marks test as Failed → clicks "Create Defect" → task is created and linked automatically
Dev picks up the bug Opens Jira ticket, opens Confluence for spec, opens TestRail for test steps — 3 tabs, 3 logins Opens Klority task — linked Wiki page and linked test case are visible in the same sidebar
Dev needs to clarify spec Searches Confluence, finds 3 versions of the same page, asks in Slack to confirm which is current Edits the linked Wiki page directly — single source of truth, changes visible instantly
Bug is fixed, QA re-tests Updates TestRail test run, updates Jira status, updates Confluence "Known Issues" page separately Marks test case as Passed, task auto-updated — one action, everything in sync
Sprint review Pulls data from Jira, TestRail reports, and Confluence manually — assembles slide deck Opens sprint dashboard — tasks, test pass rates, and docs all in one view

Phase 2: The Migration (The "Scary" Part)

We used the Migration Engine inside Klority. Total elapsed time: 6 hours, including a lunch break.

Step 1 — Importing Jira Issues

We exported our active Jira projects to CSV. Klority's importer recognized our custom fields, labels, priorities, and sprint assignments. In about 15 minutes, our active backlog was live in Klority. No tickets lost, no status changes missed.

Step 2 — Migrating Confluence Docs

We were strategic here: we didn't import everything. We brought our Active Knowledge — the RFCs for in-progress features and our core system architecture guides. Because Klority supports Markdown, we pasted docs in directly. We archived the Confluence space but left it read-only for 30 days as a safety net. Nobody needed to go back.

Step 3 — Rebuilding TestRail in Klority QA

Our QA lead, Priya, spent two hours recreating our test suites in Klority. She said it took two hours not because Klority was hard, but because she took the opportunity to clean up 18 months of duplicate and outdated test cases. The end result was a leaner, better-organised test library that actually matched what we ship.

Phase 3: The "Aha!" Moment

The real shift happened about three days in. One of our backend engineers, Rajan, was working on a payment service task. He needed the exact API contract for a third-party integration. In the old stack, he would have opened a new tab, logged into Confluence, searched, and likely found three versions of the same document — one from the initial design, one from a post-launch update, one someone created in the wrong space.

In Klority, he clicked the linked Wiki page directly from the sidebar of his task. The spec was right there, current, and live. He spotted an ambiguity, made a quick edit, and the entire team saw the update instantly.

"The flow didn't break. For the first time, the documentation felt like part of the code — not a separate homework assignment we do after shipping." — Chandran, ShanthiTech

The Final Results: One Month Later

We ran a team survey 30 days after the switch. Here's the summary:

94%
Cost Reduction
$3,730 → $288/yr
~20%
Dev Time Reclaimed
Fewer context switches
<6h
Full Migration
Including lunch
0
Missing Tabs
From 3 apps to 1

FAQ: Common Questions from Teams Evaluating a Switch

Does Klority fully replace TestRail for a QA team?

For teams doing manual and structured test case management, yes. Klority supports test suites, test cases, test runs, pass/fail/skip statuses, and defect linking. If your QA process relies heavily on advanced TestRail features like baseline comparisons or third-party CI integrations, check the test management feature page before migrating.

What happens to our Confluence pages?

Pages written in Markdown migrate cleanly. We recommend a "prioritise, then migrate" approach: identify your active, team-critical pages and move those first. Leave Confluence in read-only mode for 30 days as a safety net, then archive it. In our experience, nobody went back.

Will we lose our Jira history?

Closed and resolved tickets are importable via CSV. You won't lose sprint history or ticket metadata for active projects. Historical closed sprints can be archived for reference inside Klority or kept in a read-only Jira project if compliance requires it.

How long does migration actually take?

For a 10–15 person team with a few active projects, a single focused day is realistic. ShanthiTech's migration took under 6 hours. Larger teams with more complex Confluence spaces or large TestRail repositories should plan for 2–3 days of phased migration.

Is Klority actually cheaper than just Jira alone?

Yes. Klority's Team plan is $2/user/month. Jira Standard alone is $8.15/user/month. Even if you only needed Jira replacement, Klority is 75% cheaper — and you get the Wiki and QA management included.

Conclusion: It's Time to Consolidate

If your team is suffering from tool fatigue, don't wait for a "quiet week" to migrate. That week never comes. The real cost of staying fragmented isn't just the subscription fees — it's the daily friction, the duplicated updates, and the developer focus that quietly drains away every time someone switches tabs.

At ShanthiTech, consolidating to Klority was the highest-leverage engineering decision we made this year. Not because it saved us $3,442 — though that's a meaningful number for a team our size — but because it gave our engineers back the one thing no pricing page can quantify: uninterrupted flow.

Ready to run the same audit for your team? Try Klority for free — no credit card required. Or see the full cost breakdown for different team sizes.

Chandran - CEO, ShanthiTech at Klority

Chandran

CEO, ShanthiTech

"Chandran is the CEO of ShanthiTech. He led the company's migration from the Atlassian + TestRail stack to Klority and writes about developer tooling, team efficiency, and engineering leadership."